Question 276 of 300

Was sollten Sie tun, wenn Sie von Ihrer Ansprechpartnerin/Ihrem Ansprechpartner in einer deutschen Behörde schlecht behandelt werden?

What should you do if you are treated badly by your contact person at a German authority?

Correct answer

I can complain to the head of the authority.

Explanation

When experiencing problems with government employees, citizens have the right to complain to the head of the authority. This is the correct and constructive way to resolve problems.